Shipping Policy - Worldwide
At Indika, we prioritise prompt order delivery and customer satisfaction.
Our dedicated Customer Care & Warehouse team performs multiple rounds of quality checks to ensure orders are delivered in perfect condition.
- We offer worldwide delivery in partnership with leading Indian and International shipping providers.
- If courier delivery by DHL, FedEx, and/or UPS is restricted in your location please contact our customer service team for alternative options.
- For deliveries outside India, you will be charged a flat shipping fee of INR 2499 to INR 3329 (converted to your local currency).
- Prices on our website include all applicable duties and taxes payable in India.
- Duties or taxes levied by your country are your responsibility and will be collected by our shipping partner upon delivery.
- Some shipping partners may charge an additional service fee if they pay customs duty on your behalf.
- To avoid this fee, you can personally handle customs presentations by contacting the shipping partner with your tracking number.
- Our standard delivery time is 9-12 working days, subject to delays on border or customs clearance.
- Stay updated on your shipment's progress using the provided tracking details.
- It is important to be available during the delivery timeframe to receive your package.
- In case of unsuccessful delivery, our shipping partner will notify you.
- It will be your responsibility to arrange for an alternative date or time for delivery and ensure receipt of your order.
- Uncollected orders returned to us will incur deductions for two-way shipping costs and forward-and-return customs duties/taxes.
- You can choose to receive the remaining amount as a store credit
- For further inquiries, please contact our customer service team. Thank you for choosing Indika.
Tracking Policy:
- After placing your order, you will receive a confirmation email to acknowledge your purchase.
- Once your order has been shipped, we will provide you with the tracking details of the shipper.
- To check the status of your order, log in to your account and navigate to the "My Account" section.
- If you have any questions or need assistance, you can chat with us directly on our website, or reach out to us via email at care@myindika.com, or call/WhatsApp us at +91-6359187070.
- Our team is available to help and provide answers to any inquiries you may have.
Shipping Policy – India
At Indika, we strive to deliver your orders promptly and ensure your satisfaction. Our dedicated Customer Care & Warehouse team works diligently to bring a smile to your face. We conduct multiple rounds of quality checks so your orders are delivered in perfectly packed, quality-checked conditions within the shortest possible time. We offer shipping services across India. For international shipping, please select your country of origin during the checkout process.
- Shipping fees in India are at a non-refundable, flat rate of INR 199 for all orders below INR 1999. Orders above INR 1999 can avail of free shipping within India.
- Our standard delivery time is 7-9 working days from the confirmation of your order.
- Depending on product availability and to reduce shipping time, your order may be sent in multiple shipments.
- Pre-order items will be shipped according to the timelines specified on the product pages.
Tracking Policy
- After placing your order, we will send you a confirmation email and WhatsApp message to acknowledge your purchase.
- Once your order has been shipped, we will provide you with the tracking details.
- To check the status of your order, please log in to your account and visit the "My Account" section.
- You can also track your order periodically by visiting our "Track Your Order" page.
- If you need any assistance, please feel free to reach out to us via email at care@myindika.com or phone/WhatsApp at +91-6359187070. Our team is here to help.
