Indika's Quality Policy:
At Indika, we are all about creating products that embody our brand values of authenticity, sustainability, and craftsmanship. We are committed to delivering the highest quality from our products to our customer service:
- Authenticity: Our designs embody our brand identity and heritage, using ethically sourced materials inspired by traditional craftsmanship and diverse cultural influences.
- Sustainability: We actively reduce waste, promote recycling and upcycling, and collaborate with sustainable suppliers to minimise our ecological impact.
- Craftsmanship: Our skilled artisans undergo continuous training to ensure exceptional quality, with rigorous checks maintaining the highest standards and ethical work environments.
- Customer Satisfaction: We prioritise delivering exceptional service, actively listening to feedback, and continuously improving our products and services.
- Continuous Improvement: We constantly enhance our quality management system, surpassing customer expectations through regular reviews and updates.
Indika's quality policy ensures authentic, sustainable, and expertly crafted products. We are honoured to provide a premium lifestyle brand experience to you. Your trust in Indika is a testament to our unwavering dedication to quality. Thank you for choosing Indika.
Indika's Payment Policy:
- All orders require pre-payment and will be processed only upon receipt of payment.
- Cash on Delivery (COD) is not available for orders within India or for worldwide shipping.
- We do not provide a try-and-buy option or open-box delivery.
- Our courier partner is unable to process exchanges or accept returns directly.
- For any returns or exchanges, please contact our Customer Care team for assistance. They will guide you through the process.
